Big Boone Supply Co.
TimberBite Frequently Asked Questions
Clear answers about the TimberBite™ chainsaw chain sharpener from Big Boone Supply Co.
What comes with TimberBite?
Each package includes one bar-mounted manual sharpener, one hand crank, and one 5 mm diamond grinding head.
Do I need to choose a size?
No. TimberBite is sold in one bar-mounted configuration with the supplied 5 mm grinding head, so there is no separate size option at checkout.
Do I need to remove the chain from the bar?
No. TimberBite is designed to clamp onto the guide bar while the chain remains installed. The saw must be switched off, cool, stable, and unable to start while maintenance is performed.
Does it require a battery or outlet?
No. TimberBite is operated manually by turning the handle with light, steady pressure.
How do I use it safely?
Disconnect or remove the saw's power source where applicable, stabilize the saw, wear suitable eye protection and gloves, clamp TimberBite securely, and follow the included instructions. Stop if the tool cannot be mounted securely.
How long does processing take?
The delivery estimate is shown at checkout. Tracking information is emailed after the carrier accepts the shipment.
Is shipping tracked?
Yes. Tracking is emailed after the carrier accepts the shipment. Allow carrier systems time to display the first scan.
What is the return window?
Request a return within 30 calendar days after delivery. Review the Returns & Refunds Policy for conditions and instructions.
Is Big Boone affiliated with a chainsaw manufacturer?
No. Big Boone Supply Co. is independent of chainsaw manufacturers. Brand references do not imply affiliation or endorsement.
Still need help? Contact us and include your order number when applicable.